👋 We're here to help

How can we help?

Question, feature idea, or bug report — we'd love to hear from you. Email us directly, or send a support request below and we'll get back to you as soon as we can.

📧

Email our support team

Prefer email? Reach us anytime and we'll reply as soon as we can.

support@recipemise.com

Request a refund

Charged for a subscription you want refunded? Start here.

First, check which app is charging you.

On iPhone open Settings → [your name] → Subscriptions. On Android open Play Store → profile icon → Payments & subscriptions → Subscriptions. That screen lists your subscriptions by the app they belong to, and you can cancel there.

Several apps share the name Mise. Our icon is a cream spoon, fork and knife inside a circle on a dark red background — if you see a different icon, the subscription is with a different app and they'll need to handle it.

Apple handles all App Store refunds and decides whether to grant them — app developers aren't able to issue them. Request yours directly from Apple:

Request a refund at reportaproblem.apple.com

Think this is a mistake? Send us a support request and we'll take a look.

We need this to find your order — it's the only way we can look up a Google Play purchase. Find it in Play Store → profile icon → Payments & subscriptions → Budget & order history, or in the receipt email Google sent when you were charged. It starts with “GPA.”

We'll look up the order and get back to you. Submitting this doesn't guarantee a refund.

Create a support request

Tell us what's going on and we'll send our reply straight to your inbox.

We'll only use your email to respond to this request.